Skip to main content

Features

The calling stack, in detail.

Everything below is in the product today. What's still in development is at the end, marked as such.

01 · Parallel dial

Three lines. One answered call.

Dial up to three prospects at once. You connect to the first answered line, which can be a person or voicemail; the other lines hang up. Choose the line count in the burst settings.

  • 1–3 lines per burst, set in the dialer; auto-advance to the next burst with a hold-to-cancel countdown
  • Each line calls from a different number in your pool
  • Parallel dialing is on Professional and Enterprise plans

02 · Voicemail notes

Your words. Your voice.

Keep a prepared script beside your live call. If voicemail answers, wait for the beep and speak the message yourself.

  • Scripts come from a column in your CSV or the campaign's Script Manager
  • You control your microphone and end the call when you finish speaking
  • Automated voicemail delivery and AI voice generation are currently disabled

03 · Local numbers

Local numbers, any US area code.

Verify your business once through Twilio Trust Hub. Then request a local or toll-free number by area code from Phone System; your admin approves it and it's live, with SHAKEN/STIR attestation.

  • Request by area code or pick a specific number
  • Business verification is tracked in Settings; parallel dialing needs as many numbers as lines
  • Inbound calls ring the account owner's browser; after hours or on no answer they go to a voicemail you can play back

04 · Call log

Every call, logged.

Outcome, duration and notes on every call, with the recording inline on paid plans. Connect rate and volume on the dashboard; per-rep talk time in Analytics. Export the log to CSV — notes stay on the call page.

  • Outcomes: connected, voicemail, no answer, wrong number, do not call; the common ones are one keystroke
  • Per-rep analytics for owners and admins, with drill-down into calls, recordings and voicemails
  • Owners and admins can play any recording; reps their own

Also in the box

The parts you'd otherwise build yourself.

  • Do-not-call

    A do-not-call outcome suppresses that number across your whole organization.

  • Consent attestation

    Every upload requires a consent attestation, stored with time and IP.

  • Abandonment monitor

    A banner warns when a campaign's 30-day abandonment passes the 3% FCC ceiling.

  • Keyboard-first dialer

    Space to start or end, M to mute, 1–5 for outcomes.

  • Pop-out dialer

    Detach the dialer into its own window and keep dialing while you browse.

  • Team and roles

    Owner, admin, SDR and viewer roles; invites by email; seats tied to your plan.

  • CSV import

    Columns map automatically; duplicates within a file are flagged; 10 MB per upload.

  • Notifications

    Missed calls, usage and billing alerts in-app; missed calls and spending alerts also by email.

Coming nextIntent signals, a Gmail inbox beside the call log, and multi-channel sequences are in development. Nothing on this page depends on them.

Your best quarter starts with one call.

Seven days free. No credit card. Five minutes to set up.

Start freeTalk to sales